Summary: OntarioDuplex.com collects your name, email, and phone number when you submit our lead forms. We use this information to send you duplex listings, market updates, and connect you with real estate professionals. We do not sell your data to third parties. You can unsubscribe or request deletion of your data at any time.
OntarioDuplex.com ("we," "us," "our") is a real estate information and lead generation platform operated in Ontario, Canada. We connect prospective real estate investors, buyers, sellers, and renters with licensed real estate professionals and property listings across Ontario.
This Privacy Policy governs the collection, use, and disclosure of personal information submitted through our website, forms, and associated services, including those powered by GoHighLevel (LeadConnector) CRM technology.
This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario privacy legislation.
When you submit a form on our website, we may collect:
When you visit our website, we may automatically collect:
We may receive information about you from advertising platforms (such as Facebook/Meta) if you click a paid advertisement and arrive at our website, in accordance with those platforms' data-sharing agreements.
We use the personal information you provide for the following purposes:
Under PIPEDA, we rely on the following bases for processing your personal information:
By submitting the form on our website, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your information as described herein, including receiving marketing communications via email and SMS.
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
With your implied consent through form submission, we may share your contact information and investment preferences with licensed Ontario REALTORS®, real estate brokers, mortgage brokers, and investment advisors who may be able to assist you. These professionals are bound by their own regulatory obligations regarding client privacy.
We use the following third-party platforms to operate our services, each of whom may process your data on our behalf:
We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of OntarioDuplex.com, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.
Our website uses cookies and similar tracking technologies to improve your experience and measure the effectiveness of our marketing.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising through the Digital Advertising Alliance of Canada.
By submitting a form on OntarioDuplex.com, you consent to receiving marketing communications from us, including:
All email communications include an unsubscribe link in compliance with Canada's Anti-Spam Legislation (CASL). You may unsubscribe at any time by clicking the unsubscribe link in any email, replying STOP to any SMS, or contacting us at the address below.
Unsubscribing from marketing emails does not delete your personal information from our records. To request data deletion, see Section 9.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:
Data held by GoHighLevel is subject to their data retention policies, which can be found at gohighlevel.com/privacy-policy.
Under PIPEDA, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Our website may contain links to third-party websites including real estate listing portals, MLS® systems, mortgage calculators, and other resources. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.
Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact our Privacy Officer:
If you are unsatisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada: